ABSTRACT. This doctoral research continues the emerging trend in diversity research and extends it to the phenomenon of global virtual teams (GVTs).
From the Input-Process-Output (IPO) framework of integrating group work, group interaction processes, and group performance (Hackman & Morris, 1975; McGrath, 1964) , the model evaluates the impact of diversity as an input on the processes and outputs in GVTs. Taking a resource based view of the firm (Barney, 1991, 2001; Wernerfelt, 1984) as well as a resource based view of employment (Bakker & Demerouti, 2007; Loten, 2019) and supporting with the information processing theory (Salancik & Pfeffer, 1978), the model predicts positive impacts of diversity on processes and of processes on outputs.
Specifically, the model studies diversity in terms of gender and nationality.
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In terms of process, the model includes motivation and collective efficacy; and in terms of outputs, it includes both teamwork satisfaction and team-level task performance satisfaction.